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Issue with adding a currency value field

  • August 30, 2023
  • 1 reply
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P

The deals I am entering in the Zendesk Sell, I have to specify more than one value fields for currency, so that the currency format can be invoked by default. But, while adding the field, I am not getting currency as one of the type for the field. Any solutions for that?

Thank you

    1 reply

    Anne17
    • Anne17
    • September 21, 2023
    Hello Pulkit,

    thank you for your Feedback on that.

    Unfortunately, multiple currencies in one deal are not possible.

    Here you can find more details on this topic:

    Using multiple currencies in Sell
    You may have a deal that has more than one currency attached to it, if so:
    • All reports for that deal are shown in the default currency for that deal.
    • Forecasting reports calculate the active deal value based on the current exchange rate.
    • Sales reports calculate the closed deal value based on the deal closing date exchange rate.
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