Hello Zendesk community 👋
We’ve just dropped a new batch of Product Spotlight demo videos—showcasing the latest capabilities to help you deliver better, faster service.
This edition features 7 bite-sized demos:
- Agent Productivity Dashboard – See how your team uses AI tools in Copilot
- Custom QA – Let AI score service quality based on what matters most (EAP)
- Automatic Redaction with Triggers – Protect sensitive data and stay compliant
- Salesforce Integration – Get a unified customer view across Sales and Support
- AI Agents in Action – Resolve complex issues fast with agentic AI
- AI Translations for Articles – Instantly localize your Help Center content
- Article Multiplacement – Manage content across multiple sections with ease
🎥 Watch the full playlist on YouTube to see these in action!