Spring '25 Edition - Product Spotlight

Hello Zendesk Users,

We're excited to highlight brand new capabilities in this edition of our Product Spotlight series. We have 5 demo videos covering:

1. Workday integration: Deliver fast employee service with insights 
2. WFM performance boards: Present key metrics to agents and managers (EAP)
3. Prompt-based reporting: Generating analytics reports powered by AI (EAP)
4. Apple Messages for Business: Connect with customers on Apple devices
5. Dark mode: How to activate dark mode for Zendesk

Check out all the videos on the YouTube playlist to see these capabilities in action 📹 🤓