There are a few requirements to be part of this EAP program:
If your account meets these prerequisites, fill out this form to sign up for the EAP program. After you sign up and we confirm you are eligible for the EAP, we'll notify you via email when Modern Ticket Reassignment for Solved Tickets is activated in your account!
*** Sign-ups for this EAP are currently closed until further notice.
@joshua36 - Signup forms says-
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After some feedback from the community, we have decided to make some incremental improvements to the Modern Ticket Reassignment for Solved Tickets feature. In short, we want to give our customers additional control on the management of this feature, and as such, we'll be pausing the EAP until further notice. For customers already in the program we'd like to thank you for your engagement and participation, and we'd like to let you know we're pausing the EAP enrollment, and we will re-engage as we make some of the planned incremental improvements.
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