We invite you to share your thoughts, report bugs, and provide any suggestions you may have.
Ways to Provide Feedback:
Feedback Forum: The best place to provide feedback is in the AI Agents Automation Potential topic. This allows us to keep feedback social and collaborative, benefiting everyone involved.
Bug Reporting: If you encounter any bugs, please report them in the same forum. This is especially helpful for minor bugs or issues that do not directly impact your customers.
If you want to provide feedback which is very specific to your account and not appropriate for a group setting, please reach out to your Zendesk Success team member who should be able to relay the feedback to the appropriate Product and Engineering teams.
Guidelines for Providing Feedback:
- Be clear and specific in your feedback. Explain why you like or dislike something and how it could be improved.
- Include screenshots if possible to help us understand your feedback better.
- Be patient when waiting for responses from Zendesk.
- Maintain a respectful tone and avoid using strong language or sarcasm.
We appreciate your participation and look forward to your valuable feedback!