Erro ao tentar receber mensagens de whatsapp | Community
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Erro ao tentar receber mensagens de whatsapp

  • January 30, 2022
  • 1 reply
  • 0 views

Zendesk32

Estou com um erro no recebimento de tickets pelo whatsapp... fui entrar na configuração do número do whatsapp da nossa conta está retornando a mensagem "

{"error":"Invalid instance push id"}

"

1 reply

Ronald17
  • February 9, 2022
Hi, 

The error you got is due to the changing of the account owner which in turn breaks the integration. To fix this, we would need to use the API. I recommend that you open up a ticket to us so we can assist you further on this. Thanks!