哪个API 接口能获取排队相关信息吗? | Community
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哪个API 接口能获取排队相关信息吗?

  • March 5, 2025
  • 1 reply
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在用Sunshine 开发时,排队的相关信息那只API能获取到如下信息:

排队信息:

1. 实时排队⼈数

2. 预计等待时间

3. 排队进度更新

 

排队管理:

1. 移除排队⽤⼾

1 reply

Greg29
  • March 6, 2025
Hi Tian! We do not provide an expected wait time metric with our API, however you can find the rest of these options in our reference docs for the Omnichannel Routing Queues APIs.