Please guide on how can we achieve the below use case using the Zendesk. What all integrations would be required? Any example would be a great help.
https://www.zendesk.com/blog/sunshine-platform-use-cases
Use Case: Product and orders
Manage orders, shipping, and warranties to understand the entire product and order lifecycle in relation to each customer.
Thanks in advance for the help.
Hey Ashish,
The site you are referencing relates to Sunshine where it allows you use your favorite developer tools and gives you a connected view of the customer experience across profiles, events, and objects.
While I cant share any specifics for the specific use case you are asking about, Sunshine along with Zendesk is purely customizable and you have the ability to connect all systems/apps that you intend to use.
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