We will contact you with Triggers language error. | Community
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We will contact you with Triggers language error.

  • December 29, 2020
  • 7 replies
  • 0 views

Hi, Zendesk,

I set the Zendesk menu language to Korean and then changed it back to English.

In the Triggers menu, some items were found to be displayed in Korean.
Triggers mails that have been changed to Korean are also being sent in Korean.

Since then, I have changed the language to English several times, but it is still maintained in Korean, so please check it quickly.

The details are attached as screenshots below:


Best regards,
Thank you.

7 replies

Integriq
  • December 29, 2020

Hi 407997299894

I believe you already changed the language to English under localization settings.(settings > Account > Localization > Languages) But it seems still your profile language is set to Korean (refer to your last screenshot) 

Please Change the language to English under your profile and it should change content as expected


 

 

Hope this helps!!!

 

Regards,
Sushant

 


  • Author
  • January 5, 2021

Hi, 27097112367

I tried changing my profile language to English, but the problem is still the same.

Regards,
Jihoon Lee


Integriq
  • January 5, 2021

 

Hi @Jihoon Lee

If the Default language and profile language is set to English then seems It could be a caching issue; have you logged out, cleared your cache, and logged back in?
Let me know if you're still having trouble.


  • Author
  • January 5, 2021

Hi, 27097112367

As you commented on, I just logged out and cleared the cache and tried again, but it is the same as before.


Integriq
  • January 5, 2021

Hi @Jihoon Lee

If you are available feel free to join https://meet.google.com/diw-ruih-vbf
will help you out


Integriq
  • January 5, 2021

Hi @Jihoon Lee

Hope your problem is solved after resetting language and multiple reloads.



  • Author
  • January 5, 2021

Hi @Sushant Awalekar

It seems to have worked out well because you helped.
Thank you.