In Trigger conditions 'Current user' has (agent), (end-user), and all agents listed by name. When I want to create a trigger using condition 'current user' and I want the ticket assignee as the current user, I need to create a separate trigger for each agent. If (assignee) was also an option, I could make a single trigger for this.
Trigger condition - Add (assignee) to 'Current user'
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
