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Trigger based on End User Account Status

  • September 20, 2023
  • 1 reply
  • 0 views
Tyler16

I'd like to send out some messages via a Trigger to inform End Users about content in our Guide Portal that is only available if they are logged in with an account. I'd like to not spam out and so it will be a one or two time per user message. I would like further to only send a message to those who do not yet have an account. Is it possible to filter by whether or not they have created a Zendesk account with us?

      1 reply

      N
      • Noly
      • September 21, 2023

      Hi Tyler,

      Currently, there is no condition/action in any business rules that can be used to target users who do not have an account. 

      I've marked this conversation as product feedback for review, meaning your input will be aggregated as a part of our Voice of the Customer program that provides customer feedback to our product development teams.

      Hope this helps.

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