Requestor Language in Automations as Conditions but not in Triggers | Community
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Requestor Language in Automations as Conditions but not in Triggers

  • September 6, 2022
  • 1 reply
  • 0 views

Nora11

Hi,

When I am going to duplicate an automation into a trigger, it doesn't offer me the option in the Trigger to choose the requestor language as 'Meet Any of the Conditions' like it does in automations. Does this mean we need to create a trigger for each language that could be an option?

1 reply

Jacob20
  • September 6, 2022

Hi Nora,

I believe that there should be such a condition for triggers, it may just be worded differently, searching for "language" should bring it up

https://support.zendesk.com/hc/en-us/articles/4408893545882-Trigger-conditions-and-actions-reference

Hope that helps.