Can a "last updated" field be added to the default view on Unassigned Tickets? | Community
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Can a "last updated" field be added to the default view on Unassigned Tickets?

  • August 24, 2021
  • 1 reply
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K

We assign some tickets to Groups, but these show up under Unassigned Tickets. Is it possible to add a "Date Last Updated" column to this view?

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    1 reply

    M
    • Michael186
    • August 24, 2021

    Hi Kethridge,

    Yes, the said view can be modified to insert the latest update column. Here's a related article with steps on how you can edit a view: Managing your views.
    Best,

    Michael Froeming

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