Zendesk Compatible Video Hosting Recommendations with SSO | Community
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Zendesk Compatible Video Hosting Recommendations with SSO

  • February 15, 2023
  • 3 replies
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A

Hi Zendesk Community,

I am looking for recommendations for video hosting services that are compatible with Zendesk but also utilize SSO and SAML. We are looking to embed video content in our articles that is private but doesn't require the user to separately login (to Vimeo or otherwise).

Any ideas? 

Thanks!

      3 replies

      Mike53
      • Mike53
      • February 19, 2023
      Hi Allison! I see you have an open ticket with us, I've replied to you there!
      William42
      • William42
      • September 18, 2023

      I have previous Zendesk experience and we are going to roll out a new instance at my new company. I have this same question, what was the answer?

      Anne17
      • Anne17
      • September 22, 2023
      Hello William,

      in general, you can do so and embed videos by enabling the "display unsafe content" option that is described here Editing the source code of help center articles.

      However, to embed sources like Vimeo or iframe via custom code, you will have to check on their authentication settings.
       
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