Where can i force users to specific node/language in the Help Center | Community
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Where can i force users to specific node/language in the Help Center

  • June 1, 2021
  • 1 reply
  • 0 views

I've googled around tried to find a way to get rid of the automatic redirect to specific node/language based on your language in the web browser. Even if i set default in the settings as Swedish in this case, I'm still redirected to the en-us node.

I want all of users to be redirected to https://{zendeskurl}.com/hc/sv-se no matter what language in the browser. And if i select language in the dropdown of my page then i want the user to go to the English site.

Is their a way to achieve this by code, apis, ui or anything?

1 reply

Amie11
  • June 2, 2021

Hey Robin,

Have you looked at perhaps setting Swedish as the default language of your Help Centre within the HC settings itself? 

Check out this doc here on how to do this:

https://support.zendesk.com/hc/en-us/articles/360001786888

Hopefully, this helps to resolve your issue here. :)

Best,

Amie