What happens to community if I downgrade from professional to team support?

Hello Jim,

We hope you are having a wonderful day! Upon further checking, you're under our legacy plan. Gather Legacy customers remain on the Legacy plan, regardless of any changes to their Zendesk Support plan, unless they manually move to Gather Professional.

For more information, please see this article: About the Gather Legacy plan

I hope that answers your question. Thank you!

Thanks for the response.  I find it to be difficult to trace plan types to functionality.  I'm hoping to change to this plan:
https://app.screencast.com/tCLxm701fsmwl

The key question is:

"Other than deleting community entries, and breaking links in help articles that point to community, would there be any other consequences to the help articles from the downgrade? ”

I respect that this may be a rare use case, and maybe Zendesk support simply does not know the answer, having never seen it or kept a record of it.  Entirely possible. 

However,  I'm still hoping that someone can answer that question directly, since I have not been able to find or interpret an answer in online documentation.  

Hi Jim,

As of the moment, your current plan includes the standalone support model within the Professional plan, with the Guide Professional as an add-on. This will grant you access to the Zendesk Legacy Gather (also known as Community) and include even downgrading or upgrading your support plan, as mentioned in the article that was shared in our first comment. 

“Gather Legacy customers remain on the Legacy plan, regardless of any changes to their Zendesk Support plan, unless they manually move to Gather Professional.”

Given this, if you only intend to downgrade your support plan from Professional to Team, the Zendesk Guide (Help Center) and Community features should be unaffected since your Guide plan will still remain at the Professional level.