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Unable to edit macro

  • January 9, 2024
  • 3 replies
  • 0 views

Lisa27

Hi. I am unable to edit pre-existing macros. I am only trying to update the text or the subject line but when I try to save, I get an 'Unsaved' in red with an exclamation mark. A bulleted blank message shows up in red as well: "Macro could not be updated: *bullet point*" but with with reason for the error. 

3 replies

Lisa27
  • Author
  • January 9, 2024

I'm also unable to delete a macro that I created.

 


Elaine14
  • January 10, 2024

Hi Lisa,
 
I regret the trouble you're facing. It seems imperative to review your account to investigate the cause behind the error you're encountering. My assumption is that this issue could be linked to custom role permissions. Don't hesitate to contact our support team for additional help. Have a great day!

Lisa27
  • Author
  • January 17, 2024

Hi Elaine,

Thank you for your response! Clearing my cache helped resolve my issues.