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Show user field in the help center

  • February 1, 2023
  • 2 replies
  • 0 views
raphael12

Hi, 

Let's say we're consultancy company and would like to provide to our customer via Zendesk Help center (especially the profile page) info to that we would have stored in user fields such as the designated account manager.

How can we do this please?

Best regards,

Raphaël

      2 replies

      G
      • Gabriel32
      • February 2, 2023
      Hi Raphaël
       
      User and organizations fields are not a part of the default options for Help Center profiles and that said, I am afraid there are currently no means to show this information at this moment. 

      I hope this answers your question. Thank you!
       
      R
      • RICHARD81
      • July 8, 2024

      It would be ideal to be able to display this information in the help center. I have a project in which we want to show some benefits on a page or article, as we currently do with the name {{name}} of the connected person.

      It would be a great contribution to be able to do this with the other data.

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