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Show a section to a specific country only

  • July 18, 2022
  • 6 replies
  • 0 views

Rebeca11

Hello community!

 

We are implementing a new feature that will be available in one country only.

We want to create how to articles on the Guide for this but since it will only be for one country, I would like to know what would be the best way to go about it, what would the best practices for this be?

Thanks in advance!

6 replies

Vladan
  • July 18, 2022

I'm interested too :) 


Brett13
  • Community Manager
  • July 18, 2022
Hey Rebeca,
 
Great question! I think the easiest solution would be to create a user segment for these how to articles in your Help Center.  If you decide to identify these users via custom user field, or a user tag, you can then define these user segments based on that information. I hope this points you in the right direction!
 
Cheers!

Rebeca11
  • Author
  • July 19, 2022

Hi @brett13 great, thanks for the response, will look into this option! thanks


Vladan
  • July 19, 2022

it will work if a visitor is logged in, but not for anonymous visitors from a specified country. 


Vladan
  • July 19, 2022

Hey Ahmed, that's a good solution!

The only thing is what about the search results page? 

Or submit a ticket page and suggested articles? 


Vladan
  • July 19, 2022

Agree, but it's not that handy to hide each article compared to category or a section. 
I mean on the search results page if it says eg 4 results found but we have hidden two of them, so it's another thing that should be taken care of as well. Pagination is another thing etc etc.