I am wanting to remove the predefined "-" that is the default value in the dropdown field. I would like to replace it with "not specified"

I am wanting to remove the predefined "-" that is the default value in the dropdown field. I would like to replace it with "not specified"

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You can make a drop-down a required field for your customers. You just need to select the "Require to submit a request" option in the drop-down field settings. More information here
However, the "-" option can't be removed as this is a default value that is hard-coded in the system.
Best,