I am very new to Zendesk and I want to add promoted article on category, section and article page. How can I get that ?
Promoted article on category section and article page
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In Support, we’re happy to help demonstrate, troubleshoot, and ensure functionality of our default code. We’d be able to work through an issue or question with a specific part of our default code, but for your use case, this can be achieved as mentioned by Ifra, through API scripts or the custom coding to change the behavior, view, and look of your Help Center theme.
We do have the following resources available to help your developers regarding Guide customization:
Help Center: I would recommend starting with our documentation here:
Customizing your Help Center theme.
Help Center API Helpers.
Help Center API Advanced Helpers.
Our Community: Zendesk has a very active online community where customers and support reps come together to exchange tips regarding their Guide customization. You can check out our community forum here: Zendesk Community.
Partners: While building custom theme or code in your Guide is outside the scope of support, we do have partners that can help you with this, you can find the list of our partners here: Zendesk Partners.