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New to Zendesk- how do I publish knowledge base articles?

  • September 7, 2021
  • 1 reply
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Tech12

I just suscribed to Zendesk.

As part of my package I choose Professional Guide. I want to publish knowledge base articles and I can't figure how to do this.

 

1 reply

Shana12
  • September 7, 2021

Hi Ian,

You may have already received your answer, but I found this site to be extremely helpful when learning how to utilize the Guide application.

https://training.zendesk.com/path/self-service