Is Zendesk Guide Compliant with Web Content Accessibility Guidelines (WCAG)? | Community
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Is Zendesk Guide Compliant with Web Content Accessibility Guidelines (WCAG)?

  • August 24, 2022
  • 1 reply
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S

Hello,

A vendor of ours is asking if Zendesk Guide is Compliant with Web Content Accessibility Guidelines (WCAG)? 

Can you let me know if it is?

Thanks in advance

 

Sandy Jones

    1 reply

    Dave12
    • Dave12
    • August 25, 2022
    Hi Sandy, and welcome to the community! Our goal is to meet WCAG 2.1 (AA), but in some areas Guide only partially meets those standards. There's more information here, including a VPAT 2.4 report for Guide Help Center, here: Zendesk Product Accessibility
     
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