Is it possible to hide Ticket forms by user tags or groups? | Community
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Is it possible to hide Ticket forms by user tags or groups?

  • June 16, 2022
  • 1 reply
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Hey guys,

Our company has a number of different forms that different departments use, however for our department we only use a small amount of them.

Is it possible to hide the ones I don't want agents with a specific tag or group to not see them? 

The only article I found was how to do it based on organisations but none of the above.