We use our Gather Community as our product Idea Portal, where customers submit feedback requests for new enhancements to our product. We would like to archive older posts that haven't gotten enough votes for consideration. Is there a way to bulk move Community posts into a topic that our customers cannot see?
I know how to move a post one by one into an "archive" community topic, but I need a way to do this en masse considering we have 500+ older posts we want to archive.
@erin14
On a high level, Yes it's possible to bulk-move the community posts. We have done it on another community platform called Vanilla Forums. Are you looking for a vendor who can help with it?
No, not looking for a vendor to support. I want to accomplish this with the built-in functionality within Zendesk, and learn if anyone has been able to make this work within Zendesk. Anyone else have suggestions on how to bulk archive community posts using Zendesk functionality?
Hi Erin,
Bulk archive is not an out of the box functionality for Gather. There is a topic ID endpoint in the Help Center API, so you could probably have someone write a script that could change the topic IDs for a list of posts over to your "archive" topic. But that is the only way I know of to accomplish it.
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