Hello everyone,
I have been struggling with Google Search for several weeks.
The issue is that when I search for our company's help center on Google, the site name that appears is not the registered site name.
For instance, if the site name we registered is 'A', the unregistered name 'B' appears instead.
We have tried indexing requests and re-crawling through the Search Console, but each time the indexing request fails, and the issue remains unresolved.
We have also followed Google's site name standards, but even this has not resolved the issue.
Is there any other solution?
Reference link:
- https://support.google.com/webmasters/answer/7440203
- https://developers.google.com/search/docs/crawling-indexing/ask-google-to-recrawl
- https://developers.google.com/search/docs/appearance/site-names
Help center theme
- document_head.hbs code:
<meta property="og:type" content="website" />
<meta property="og:url" content="example.support.com" />
<meta property="og:site_name"content="my helpcenter site name" />
<meta property="og:title" content="my helpcenter title" />- header.hbs.code:
<div itemscope itemtype="https://schema.org/WebSite">
<meta itemprop="url" content="https://support.marvelousdesigner.com{{help_center.url}}" />
<meta itemprop="name" content="{{help_center.name}}"/>
</div>
<h1>{{help_center.name}}</h1>