Hello, I am wondering if its possible to autofill the subject line for a specific request form? The link to the form is https://support.vida.com/hc/en-us/requests/new?ticket_form_id=1500001057501
How to auto fill subject field in request form
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Hi Edwin,
You can use javascript to autofill the subject line in your request form. This question has been answered here.
Hi @cheeny, the old post on this that you linked in the first comment seems to be deleted but I have this same question. Is there an article on this?
Hi Julia,
Thanks for the heads-up on those links, I'll see if I can get those fixed. In the meantime, you can prepopulate the Subject (and other) fields in your ticket forms using Javascript: Prepopulate the fields of custom ticket forms
Thanks for the heads-up on those links, I'll see if I can get those fixed. In the meantime, you can prepopulate the Subject (and other) fields in your ticket forms using Javascript: Prepopulate the fields of custom ticket forms
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Hi Edwin,
Unfortunately, this is already beyond our scope of Support. You can comment on the previous posts to engage with other users who have similar needs and discuss possible workarounds.