Hi, we have a few challenges with the article or section notifications.
We have already noticed that Liquid markup is not supported by Zendesk Guide. Ok, so now we don't have a signature (I don't know if it's legal, but Zendesk doesn't have a signature either).
Now we want to add the unsubscribe function, but I can't find any documentation?
How to add the unsubscription link to the notification?
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Hi Ronja,
I'm sorry to say that Zendesk doesn't currently support the customization of subscription email notifications from Guide and Gather. There is a product feedback thread on the general subject of customizing these emails, but so far, no one has mentioned wanting to add an unsubscribe link – would you mind adding your use case here?
Customize Help Center "Follow section" email notification