our customers need to see how many open high priority tickets have been raised from their entire organization. how to add a column to organization tickets for customers?
how to add a column to organization tickets for customers?
Hi @vedant11 you can add the priority column if you are using the Open Beta - new request list experience. :)
This feature will let you add the fields in your columns such as ticket type and priority.
You may find more info and instructions here: [Open BETA] Announcing display custom fields in new request list experience.
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