How can I bulk import articles from csv or excel files into zendesk guide? | Community
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How can I bulk import articles from csv or excel files into zendesk guide?

  • January 10, 2023
  • 6 replies
  • 0 views

Eduardo12

Is there anway to import articles in bulk to zendesk Guide? I have more than 2 thousand articles and I'd like to import those ones in bulk without having to create article by article.

6 replies

Jahn11
  • January 10, 2023

I also want to know if this is available to Zendesk guide as I recently transferred over a hundred articles to guide. 


  • January 11, 2023

Hi @eduardo12 and @jahn11,

While we don't have a native functionality for this, you can either avail the services from our paid professional services team and help you with your migration or use Help Desk Migration app found in our app marketplace. 

There are also some app recommendations you can find In the comments section of this article, Please note; however, that for apps created outside Zendesk, we cannot control the quality of the code, nor support or troubleshoot it. For any performance issues, we suggest contacting the developer from the same location you downloaded the app. 


  • December 13, 2023

Hello, is it still not a native functionality? Thank you in advance! 


Mike53
  • December 14, 2023
Hi Elina!

Hope you're doing well! Not of the moment but we will keep you updated once it becomes available.

  • August 14, 2024

Is this still not available?


Mattias11
  • October 23, 2024

Yup, would also like to know! :)