Help Center using Just tickets

We do. See https://support.axonivy.com.

The configuration is in Copenhagen's Edit Code in directory templates, files

• header.hbs,
• footer.hbs
• home_page.hbs.

You remove or comment (<!-- -->) whatever you don't need and add what you require additionally. For us, the latter have largely been links.

You also need to adapt the design (style.css) and the images on the main level.

Thanks for jumping in here @peter11 and sharing an example :) 

@joel20 this article may also help you as well: Setting up a requests-only (tickets-only) help center