Guide Article: Links in Bullet Lists are not linked | Community
Skip to main content

Guide Article: Links in Bullet Lists are not linked

  • January 18, 2021
  • 5 replies
  • 0 views

Megan12

I am publishing a new article (something I do frequently) and I noticed that hyperlinks that are in a bullet point are not linked. 

I reproduced this is a brand new test article, and I noticed that older articles, which I am certain had functional hyperlinks before, are no longer linked (in bullet point items.) Links in paragraphs seem to be fine.

Is this a bug?

Thanks!

Megan

5 replies

Louise16
  • January 18, 2021

This is happening to me too! I assumed it was our new theme, but all the 'missing' links are in bullet lists. Hopefully it's a bug Zendesk are working on.


Megan12
  • Author
  • January 18, 2021

I've done a little additional troubleshooting and it seems to be a problem only when I am signed in. Viewing the article while not signed in does show the links.


Crystal14
  • January 18, 2021

Signing out hasn't solved the problem for me. When I use Google Chrome's incognito mode, or when I open up a different browser, the formatting on bullet points is still broken.


Crystal14
  • January 18, 2021

Appears to be fixed now, logged in or not! Thanks, ZenDesk!


Megan12
  • Author
  • January 18, 2021

Yes - looks good - thanks!