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Giving access to Help Center

  • May 17, 2023
  • 1 reply
  • 0 views

Antonio11

Hello,
I have a set of people outside of our organization that need access to our Help Center, just for consulting and troubleshooting purposes.
How can I make that happen without giving access to our tickets? I just want to give access to the Help Center, nothing else...
Any help is much appreciated.

1 reply

  • May 18, 2023

Hi @antonio11,

You can remove the ability to sign up in the help center by disabling Anybody can submit tickets option found in the Admin Center's End-users page. You may check this article for more information.