Here is my situation - our company supports a large number of remote workers in North America (95%+) and EMEA (<5%). We are migrating from email distro-list support & PDF support docs to Zendesk Suite. We're launching ZD Support for North America later in the month and will be migrating our PDF docs to Help Center over the next few months.
We will eventually stand up ZD for our EMEA team as well, but it's a much lower priority since it's a small percentage of the audience needing support.
Currently we have a common doc set for North America & EMEA. We would like to maintain this model going forward, rather than having Help Center for North America and PDF docs for EMEA.
For GDPR/data privacy reasons, we can't just point our EMEA audience to the North America Help Center, because we can't have them register/log in/enter tickets while the data is hosted outside EMEA.
What I'd like to be able to do is to geoblock the login/portal & support-request links to North America, while leaving the actual Help Center content accessible globally. This isn't something that ZD supports natively. Does anyone have a solution? Thanks.