Gather options enabled but unable to see the difference | Community
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Gather options enabled but unable to see the difference

  • October 21, 2022
  • 1 reply
  • 0 views

Haley11

 

Hi guys!

So, I have enabled "Community activate and @mention ususage" options.

But I am not sure the differences.

 

For example,

Above two options enabled site: https://davethediverhelp.nexon.com/hc/en-us

Above two options disabled site: https://warhavenhelp.nexon.com/hc/en-us

 

I don't see the difference at all. 

Could anyone please help me to tell differences?

I understand that Gather is like a forum function where players get to talk to themselves.

However, I don't see any place where players can talk each other.

 

Please help me to find out. It would mean a lot!

Thank you and have a great day!

1 reply

Haley11
  • Author
  • October 25, 2022

I have checked with the support team! Thank you.

(It was due to the customized design setting and it needs to be checked with the internal web designer as it is out of Zendesk support's scope!)