Hello,
We would like to apply a time filter (created_at) and limit the display of ticket results in the "my activities" section for our end users. For example: display only tickets sent in the last 6 months. Is it possible ?
Filter date "My activities"
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It could be possible by editing the Requests page (requests_page.hbs): the lists of requests or tickets assigned to a user or that a user is CC'd on. But Please take in mind that this will involved custom coding of your Help Center. You check Customizing your help center theme for more details