I have 2 brands, one is authenticated for users. I need to export the articles in bulk, with associated categories, sections and images. What are my free options? I looked for Knowledge Base to PDF Zendesk in the app store but I don't think this exists anymore.
Can I export as report? Do I need an app?
Thanks.
Hi Barb Leung - There isn't a prebuilt Zendesk tool to export articles.
Please see this link for more information and guide on how to do bulk export - https://support.zendesk.com/hc/en-us/articles/4408882934426-How-can-I-export-my-Help-Center-content-
Also, might want to check this third party app available in marketplace - https://www.zendesk.com/marketplace/apps/support/456848/help-center-export/?_ga=2.18276858.2100771296.1687743695-760004608.1663122479
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