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Disable multiple form drop down

  • February 11, 2024
  • 2 replies
  • 0 views

Abdelhameed

Hello, If I have multiple forms I want to disable the drop down form because I will copy each form link and embed it for example in an article or a button inside the help center so that customers can see one form and they are not able to choose different one from the drop down 

2 replies

Stacy13
  • February 13, 2024

I use a little coding to hide forms I do not want to display in the drop down. The only way to access them is through the URL.

https://support.zendesk.com/hc/en-us/community/posts/4409217680410-Hiding-a-ticket-form-on-the-submit-a-request-page?page=1


Brett13
  • Community Manager
  • February 13, 2024

@stacy13 thanks for sharing this solution!