Have Enterprise plan. Created custom fields, created ticket form, saved ticket fields to ticket form. Conditional Fields not showing in Add Condition. Absolutely NO help from Autobot, which keeps referring to document on How to create a ticket field.
Conditional Fields not showing in Add Condition
hey @patrick29 ,
Can you confirm what type of fields? As there are some fields i.e Multi select which you can not do conditionality off the back of, and perhaps why the field is not appearing from you?
You should also be able to submit a ticket request to ZD Support from within the HC here by Clicking on your profile in the top right corner, and selecting submit a request.
Let us know how you go. :)
Best,
Amie
Amie,
Thanks for the response.
Patrick
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.