I have a current Copenhagen theme and confirmed the subsection code exists where it is supposed to be. When moving a section...
I cannot select a section only a category (in this case, Community is a category).
I have an existing section already (Activities) within Community but it's not there to select, as you can see above.
Hi Mark Rickard
I have followed the same step as you mentioned above its works on my side can you please recheck once
Thanks
Pulkit
Confirmed it still doesn't work. There's no way to add a subsection. Can someone log in to our Guide and take a look?
Hi Mark Rickard
Ya sure I am happy to look at it
Can you please create a ticket here (https://moderatorpulkitp.zendesk.com/hc/en-us/requests/new ) with the Demo Credentials
Thanks
Pulkit
Ultimately, I want https://productsupport.fuelcycle.com/hc/en-us/sections/5800763228315 to be a subsection of https://productsupport.fuelcycle.com/hc/en-us/sections/4415265082907 and I want to be able to move sections under other sections.
Facing the same issue too. Also used to be able to create a subsection in a section. That is no longer possible.
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You may want to review the plan subscription on your account as adding subsections to create more levels in your help center is available for Suite Enterprise/Enterprise Plus or Guide Enterprise plan.