Please see pic below. Can this be modified so that it shows different ticket properties in this view? Kind of like how internal ticket view pages can be filtered to show specific details of each ticket.
Can you customise the ticket view customers can see?
Thank you @ahmed11. I'm in the Guide Admin settings but do not see the customise button in the instructions. I have admin permissions for ticketing, but perhaps I don't have the correct permissions in the Guide module?
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.