Hi, I wonder if I know who voted up or down on my article, or if we only know the number of people voting up and down. (In case anonymous voting is disabled)
Can we know who voted up or voted down on my article?
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Capturing votes on an individual level isn’t a feasible path due to compliance issues; anonymous users can vote as well, however, we don’t record any personal data about these visitors.
I've taken a look and found that other users are discussing similar needs here:
Detailed information about posts, e.g. who voted directly within Zendesk
You can up-vote that original post and add your detailed use-case to the conversation. Threads with a high level of engagement ultimately get flagged for product managers to review when they go through roadmap planning.