Hi,
I have a situation where I'd like to be able to make changes to an article, and share the "In Progress, Preview" link version of the article with someone. Even if that person is a full admin, though, the preview link generated for me, doesn't work for them. Is there a way to generate a link that does work for another person who has the correct access? Ideally I'd like for a Light Agent to be able to preview the In Progress article.
Can I share a Preview Link for an Article?
Thanks @dane13 but that's not the page I'm trying to share, though, I'm trying to share the fully rendered preview, not the editor page itself. Also, in my question, the person I'm sharing with is a full admin, not an agent or logged out user.
Unfortunately, that feature is not available.
Hi @kristi15 !
I think this would make a great product feedback request in our community forums!
We recommend you create a product feedback post about it here. You might also find this article on giving product feedback helpful. Conversations with a high level of engagement ultimately get flagged for product managers to review when they go through roadmap planning.
Specific examples, details about impact, and how you currently handle things are the most helpful things to share to help our product teams understand the full scope of the need when working on solutions.
We truly value customer feedback and your voice and votes in the product feedback topics in the community help influence future Zendesk functionality.
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In Progressarticle links can only be shared to users that has the permission to Manage it.