Can I send attachment from Zendesk to ServiceNow in Base64 or Binary file format using API ? | Community
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Can I send attachment from Zendesk to ServiceNow in Base64 or Binary file format using API ?

  • February 15, 2024
  • 1 reply
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A

Hi Team,

Can you help confirm weather it's possible for zendesk to send the file in base64 or binary format to ServiceNow using API. As ServiceNow side wanted file to be in base64 or binary file format to process it and attach it to a case in ServiceNow. Let me know if you require more details from my end.

Thanks & Regards,

Akash Yenkure.

    1 reply

    Greg29
    • Greg29
    • February 20, 2024

    Hi Akash! I'm not sure how things work on ServiceNow's side of things, but you can encode your file to base64 or binary using tools like btoa(). If there's a part of the question I misunderstood, please share some additional information about what you're looking for from our side of things!

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