I would like to create a category on my main page that links directly to an article in another brand. Is that possible?
Can I hyperlink a category to an article from another brand?
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it is unfortunately not possible to share articles across brands.
As a workaround, content blocks might be an option.
This would allow you to capture information like common troubleshooting steps, rules and regulations, disclaimers, etc. as a reusable block, and then insert it into multiple articles and across multiple help centers.
Here you can find more details on:
- Creating and inserting reusable information with content blocks
- Reusing content with content blocks
- Managing content blocks in articles