Can I disable Instant Search on Subject ticket field? | Community
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Can I disable Instant Search on Subject ticket field?

  • June 8, 2021
  • 1 reply
  • 0 views
M

Good morning,

I have created a "Request Service" form, and I'm using the "Subject" system field. When the end user fills out the form, the Subject system field has instant search enabled, and it is distracting since the end user will be creating their own custom subject line. Can I disable the instant search from this system field?
Thanks!
Megan

    1 reply

    Jennifer16

    Hi @Megan Alfaro
    You can disable instant search by removing it from your theme. Do the opposite of what is described here: Adding instant search to your custom theme.

     

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