Can a zendesk article display iframe content? | Community
Skip to main content

Can a zendesk article display iframe content?

  • November 16, 2021
  • 3 replies
  • 0 views

I'm trying to insert iframe HTML code in the HTML editor (for an H5P activity).  It shows up in the editor when I first paste it, and the activity works as intended.  However, once I save the changes to the article, the activity disappears from the editor.  At no point is it visible to anyone reading the article.

Any help to get this working would be appreciated

3 replies

Dave12
  • November 16, 2021
Hi Travis, do you have "Display Unsafe Content" enabled? Allowing unsafe HTML in help center articles

  • Author
  • November 16, 2021

Dave, that was exactly the problem and the issue is now resolved.  Thank you for your help!


Dave12
  • November 16, 2021
Glad I could help, Travis!