Looking for information since the upgrade of how to upload in bulk from file manager and/or Google Folder?
Bulk upload of Articles for Guide?
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Are you importing documentation or knowledge base articles to your Zendesk Guide? If yes, there are three options available.
1. Copying/pasting - If you are only migrating a few articles, then the fastest and easiest way is to simply copy and paste content from your previous help center into a new Guide article.
2. Professional services - If you have large or complex migrations, you can hire Zendesk to help you with your migration.
3. Parter Apps - You can explore the Zendesk apps marketplace to find partner apps such as Help Desk Migration.
More information can be found here: Migrating existing content to your help center