Brands Support Page can't add Request Page or New Request page | Community
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Brands Support Page can't add Request Page or New Request page

  • March 8, 2021
  • 1 reply
  • 0 views
R

Hello,

I can't seem to manage requests on my Branded Support Center. I am currently on a trial account is that why?

I'm specifically trying to test this feature to decide if we would like to purchase.

Thanks,

 

 

    1 reply

    Brett13
    • Brett13
    • Community Manager
    • March 9, 2021

    Hey Ryan, 

    This is most likely because you're still previewing as an agent/admin on the account which wouldn't have access to the Request or New Request page. If you select the Preview Role at the top and choose anonymous or end-user that should fix the issue. Screenshot for you below:

    I hope this helps!

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