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Blank Guide article showing up in Zendesk Explore report

  • July 27, 2023
  • 2 replies
  • 0 views

Sam27

When checking a report in Explore for our Guide, I see a blank row with views attributed to it. What is causing this?

2 replies

Dave24
  • July 27, 2023

I'm not sure what would be causing this, but it might be helpful in troubleshooting if you added the "Article URL" attribute to the report so that shows up as a column.


Zsa
  • July 28, 2023

Hello Sam,

This seems related to this article: Why do I see blank spaces when reporting on articles?